Thanks for making all of us here at the GNYBA web content team feel warm and fuzzy. We have received plenty of encouraging feedback over the past few days. Whether it is incoming email, WordPress comments on the posts, or quick chats at the bridge club; your feedback and suggestions are very welcome!
So far, we have explored a variety of posts. Updates about the Unit-sponsored tournaments are always crucial. People also like hearing about recent tournament results. Sometimes we bring updates about national ACBL happenings. We also discuss events at local clubs. Everyone once in a while, you get something pretty random like today.
Apparently, “Warm Fuzzies” is an official term now. Back in 2000, a large online retailer used machine learning software to classify incoming customer support emails. Humans answered high priority tickets while most received an automated reply as a first pass. Messages that sang glowing praise went into a special box, called their “Warm Fuzzies.” When support employees logged in each day, they would see a random, happy message from a recent real customer!
Back to GNYBA – as a community we can take the site in plenty of different directions. Consider the past two weeks the first step into a hopefully long journey of updates, thoughts, news, and insights on all things of interest to bridge players in Greater New York. If you have photos from events, or ideas for posts, don’t be shy!